Microsoft Training in Kuwait City

Microsoft 365 is a suite of cloud-based productivity and collaboration tools that includes Teams, OneDrive, Planner, and Copilot to support modern workplace workflows.

This instructor-led, live training (online or onsite) is aimed at intermediate-level professionals who wish to adopt Microsoft 365 capabilities to improve productivity, governance, and cross-team collaboration.

Upon completion of this training, participants will be able to:

• Configure and manage Teams for effective team collaboration and meeting practices.
• Use OneDrive for secure file storage, sharing, and version control.
• Plan and track work using Planner and integrate tasks into team workflows.
• Leverage Copilot to accelerate document drafting, meeting summaries, and data insights.

Format of the Course

• Interactive demonstrations combined with guided, hands-on labs.
• Scenario-driven exercises reflecting real organizational workflows.
• Practical sessions on configuration, governance, and user adoption best practices.

Course Customization Options

• We can tailor examples, governance checklists, and hands-on labs to match your organization's policies and environment.

Microsoft 365 provides a powerful suite of tools for creating enterprise-level knowledge management systems, combining SharePoint, Teams, Power Automate, and Power BI to organize, integrate, and visualize information effectively. This course explores how to design dynamic intranet dashboards, interlink data sources, and implement structured workflows to enhance collaboration and knowledge sharing across teams.

This instructor-led, live training (online or onsite) is aimed at advanced-level professionals who wish to develop and manage sophisticated knowledge management frameworks using Microsoft 365 tools.

By the end of this training, participants will be able to:

• Design advanced knowledge management systems using Microsoft 365 tools.
• Build interconnected SharePoint sites and Teams channels for information flow.
• Automate content workflows using Power Automate.
• Develop Power BI dashboards for knowledge visualization and reporting.
• Optimize governance, access, and version control across shared repositories.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practical implementation.
• Hands-on configuration in a live Microsoft 365 environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft Intune is a cloud-based endpoint management solution that enables organizations to securely manage users, devices, and applications. It provides comprehensive tools for configuration, compliance, and protection across Windows, macOS, iOS, and Android environments.

This instructor-led, live training (online or onsite) is aimed at intermediate-level to advanced-level IT professionals who wish to deploy, configure, and manage enterprise devices using Microsoft Intune and related Microsoft 365 technologies.

By the end of this training, participants will be able to:

• Implement and manage Microsoft Intune for endpoint management.
• Configure device enrollment, compliance, and security policies.
• Deploy and protect enterprise applications using Intune.
• Integrate Intune with Microsoft 365, Entra ID, and Defender for Endpoint for unified management.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft 365 is a suite of integrated productivity tools that enable collaboration, data-driven insights, and workflow automation through applications like Excel, Word, PowerPoint, Outlook, and Copilot.

This instructor-led, live training (online or onsite) is aimed at intermediate-level professionals who wish to master Microsoft 365 tools and AI-powered features to improve decision-making, communication, and organizational efficiency.

By the end of this training, participants will be able to:

• Apply advanced Excel techniques and automation tools to support business and leadership decisions.
• Design impactful PowerPoint presentations using storytelling and data visualization techniques.
• Create, format, and collaborate on professional documents in Word with the help of Copilot.
• Enhance productivity and time management using Outlook and AI-driven features across Microsoft 365.

Format of the Course

• Interactive lecture and discussion.
• Hands-on exercises and scenario-based practice.
• Practical application using Microsoft 365 tools in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft To Do is a cloud-based task management application designed to help individuals and teams organize, prioritize, and manage tasks across devices with seamless integration into Microsoft 365.

This instructor-led, live training (available online or onsite) is aimed at beginner to intermediate-level professionals who wish to leverage Microsoft To Do not only for personal productivity but also as a powerful collaborative tool integrated with Microsoft 365 applications.

Learning Objectives

By the end of this training, participants will be able to:

• Set up and configure Microsoft To Do across devices and integrate it with Microsoft 365.
• Create, organize, and prioritize tasks and lists for both personal and team use.
• Collaborate effectively by sharing lists, assigning tasks, and monitoring progress.
• Enhance workflows by using Microsoft To Do alongside Outlook, Teams, and Planner.
• Apply productivity best practices and advanced techniques for long-term adoption.

Format of the Course

• Interactive lecture and discussion.
• Hands-on exercises and guided labs.
• Practical team collaboration simulations.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft To Do is a cloud-based task management application designed to help individuals and teams organize, prioritize, and manage tasks across devices with seamless integration into Microsoft 365.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to use Microsoft To Do to manage tasks effectively, boost productivity, and collaborate better with teams.

By the end of this training, participants will be able to:

• Set up and configure Microsoft To Do for personal and team use.
• Create, organize, and prioritize tasks efficiently.
• Integrate To Do with Outlook, Teams, and other Microsoft 365 tools.
• Apply productivity best practices using To Do features.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft System Center Data Protection Manager (DPM) is Microsoft’s enterprise backup and recovery solution for protecting workloads such as file servers, databases, and virtual machines.

This instructor-led, live training (online or onsite) is aimed at intermediate-level IT professionals who wish to deploy, configure, and manage DPM to protect data and ensure business continuity.

By the end of this training, participants will be able to:

• Install and configure DPM servers and agents.
• Create and manage protection groups.
• Perform backup and recovery operations.
• Integrate DPM with other disaster recovery solutions.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Kuwait City (online or onsite) is aimed at beginner-level to intermediate-level business users who wish to improve their productivity and digital collaboration using Microsoft Teams, OneDrive, and Outlook.

By the end of this training, participants will be able to:

• Effectively create, manage, and use teams and channels in Microsoft Teams.
• Leverage tags, mentions, and app integrations in Teams to streamline communication.
• Store, organize, and securely share files in OneDrive using best practices.
• Recover documents using version history and collaborate on files in real time.
• Use Outlook for advanced email management and shared calendar scheduling.

This instructor-led, live training in Kuwait City (online or onsite) is aimed at beginner-level to intermediate-level users who wish to improve team productivity and streamline everyday workflows using Outlook, OneDrive, Teams, Planner, and Forms.

By the end of this training, participants will be able to:

• Organize and manage communication effectively with Outlook.
• Store, share, and collaborate on files using OneDrive.
• Conduct meetings, chats, and team collaboration with Microsoft Teams.
• Plan and track tasks efficiently using Microsoft Planner.
• Create and analyze online surveys and quizzes with Microsoft Forms.

Microsoft Exchange Server is a messaging platform that provides email, calendar, contacts, and tasks functionality.

This instructor-led, live training (online or onsite) is aimed at intermediate-level IT professionals who wish to install, configure, manage, and troubleshoot Microsoft Exchange Server environments.

By the end of this training, participants will be able to:

• Install and configure Microsoft Exchange Server.
• Implement disaster recovery and anti-malware measures.
• Configure message transport and migration to Exchange Online.
• Troubleshoot issues and ensure server availability.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft OneNote is a digital notebook application used for organizing, sharing, and collaborating on information across teams and devices.

This instructor-led, live training (online or onsite) is aimed at professionals with limited or emerging experience in OneNote who manage or coordinate digital information and wish to use Microsoft OneNote effectively to organize notes, coordinate team knowledge, and enhance collaborative workflows.

By the end of this training, participants will be able to:

• Organize personal and team notes using notebooks, sections, and pages.
• Share and collaborate in real-time on OneNote content.
• Embed and link files, emails, and meeting notes into a unified workspace.
• Integrate OneNote with Microsoft 365 apps like Teams, Outlook, and Planner.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of Microsoft OneNote in sample collaboration scenarios.
• Guided exercises focused on note-taking, content organization, and teamwork.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

This instructor-led, live training in Kuwait City (online or onsite) is aimed at beginner-level leadership teams who wish to effectively manage and coordinate tasks using Microsoft Planner and its related tools, leading to enhanced productivity and collaboration across the organization.

By the end of this training, participants will be able to:

• Effectively create, manage, and track tasks and projects using Microsoft Planner, enhancing team coordination and project visibility.
• Organize and prioritize individual tasks, share task lists, and collaborate on tasks using Microsoft To Do.
• Utilize Microsoft Loop components for real-time collaboration, integrating them seamlessly into projects and meetings, and enhancing communication and information sharing among team members.
• Design and manage custom lists tailored to specific project needs, automate workflows, and integrate Lists with other Microsoft 365 tools for more efficient task tracking.

This instructor-led, live training in Kuwait City (online or onsite) is aimed at beginner-level business professionals who wish to gain the skills necessary to utilize Teams, Word, and Excel effectively in a management context.

By the end of this training, participants will be able to:

• Gain a comprehensive understanding of Microsoft 365
• Navigate and utilize Microsoft Teams for communication, collaboration, and project management.
• Develop proficiency in creating, formatting, and managing Word documents.
• Use Excel for data entry, manipulation, and analysis.
• Explore how to integrate Microsoft 365 applications for seamless workflows.

This course will discuss the various methods and best practices that are in line with business and technical requirements for modeling, visualizing, and analyzing data with Power BI. The course will also show how to access and process data from a range of data sources including both relational and non-relational data. This course will also explore how to implement proper security standards and policies across the Power BI spectrum including datasets and groups. The course will also discuss how to manage and deploy reports and dashboards for sharing and content distribution.

Microsoft System Center Operations Manager (SCOM) is a monitoring tool designed to ensure the availability, performance, and reliability of IT services across datacenters and applications.

This instructor-led, live training (online or onsite) is aimed at intermediate-level IT professionals who wish to deploy, configure, and manage SCOM for enterprise monitoring and alerting.

By the end of this training, participants will be able to:

• Install and configure System Center Operations Manager.
• Set up monitoring rules, alerts, and reports.
• Integrate SCOM with other System Center components.
• Troubleshoot and optimize performance in monitored environments.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Kuwait City (online or onsite) is aimed at intermediate-level IT professionals who wish to manage and secure an organization's IT environment using Microsoft 365.

By the end of this training, participants will be able to:

• Deploy and manage Microsoft 365 services such as Intune, MDM, and Autopilot.
• Configure and enforce security policies using Windows Defender and other Microsoft 365 security tools.
• Monitor and troubleshoot devices and applications within a Microsoft 365 environment.
• Understand and implement compliance and data protection measures in Microsoft 365.
• Manage Microsoft 365 security services such as Microsoft Secure Score, Exchange Online Protection, Safe Attachments, and Safe Links.
• Implement compliance solutions using Microsoft Purview, data loss prevention, and sensitivity labels.

This instructor-led, live training in Kuwait City (online or onsite) is aimed at intermediate-level IT professionals who wish to manage and secure an organization's IT environment using Microsoft 365.

By the end of this training, participants will be able to:

• Deploy and manage Microsoft 365 services such as Intune, MDM, and Autopilot.
• Configure and enforce security policies using Windows Defender and other Microsoft 365 security tools.
• Monitor and troubleshoot devices and applications within a Microsoft 365 environment.
• Understand and implement compliance and data protection measures in Microsoft 365.
• Apply best practices for Microsoft 365 administration and security.

This instructor-led, live training in Kuwait City (online or onsite) is aimed at intermediate-level system administrators who wish to effectively deploy, manage, and troubleshoot Hyper-V environments.

By the end of this training, participants will be able to:

• Understand virtualization concepts and configure Hyper-V.
• Create and manage virtual machines, VM storage, and networking.
• Utilize advanced Hyper-V features and secure Hyper-V environments.
• Monitor and optimize Hyper-V performance.

This instructor-led, live training in Kuwait City (online or onsite) is aimed at anyone who wishes to learn to use Microsoft OneNote in managing notes to improve productivity.

By the end of this training, participants will be able to:

• Learn the basics and features of OneNote.
• Create, organize, and edit notes using OneNote.
• Integrate notes with other applications.

About This Course

This course equips students with the skills they require to deploy and configure System Center 2012 R2 Operations Manager. Using hands-on labs, students learn the following:

• How to architect and implement a System Center 2012 R2 Operations Manager Management Group.

• How to upgrade and migrate from an existing Operations Manager 2007 R2 Management Group to System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager and System Center 2012 R2 Operations Manager.

• Understand the key elements of Management Packs including Object Discoveries, Rules, Monitors, Targeting and Run As Accounts and Run As Profiles. This includes authoring Management Packs.

• How to configure fabric and application monitoring in System Center 2012 R2 Operations Manager including both datacenter and cloud resources such as networking, storage and compute.

• How to configure monitoring of .NET and Java based applications using Application Performance Monitoring.

• How to configure end-to-end service monitoring including synthetic transactions and Distributed Application Diagrams.

• How to configure Dashboards, Service Level Tracking Reporting and the SharePoint Web Part to enable visualization of key performance and availability metrics.

• How to customize the Operations Manager Console to meet the needs of different application support teams.

• How to integrate Operations Manager with other System Center 2012 R2 components and extend monitoring to include key business processes and procedures.

• How to troubleshoot an Operations Manager Management Group and perform disaster recovery procedures such as database and management server recovery.

• How to use new features in System Center 2012 R2 including: Integration with System Center Advisor, Integration with Team Foundation Server, IntelliTrace, and Managing Windows Azure.

Audience Profile

The primary audience for this course is cloud and datacenter administrators who are new to System Center 2012 R2 Operations Manager and are responsible for deploying, configuring and operating it in their cloud or datacenter. The secondary audience for this course is cloud and datacenter administrators who are already familiar with Operations Manager and want to upgrade their skills to include the new features found in System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager and System Center 2012 R2 Operations Manager.

At Course Completion

After completing this course, students will be able to:

• Plan for the deployment of System Center 2012 R2 Operations Manager including:
  • Defining hardware and software requirements.
  • Describing security considerations.
  • Architect a highly available System Center and Microsoft SQL Server platform utilizing Microsoft SQL Server AlwaysOn.
  • Planning for migration and upgrade scenarios to System Center 2012 R2 Operations Manager.
• Customize the Operations Console with User Roles.
• Perform different methods of Agent deployment with System Center 2012 R2 Operations Manager.
• Implement key Management Pack concepts and elements including Management Packs Templates.
• Configure Notifications, Reporting, and Service Level Tracking in System Center 2012 R2 Operations Manager.
• Configure the following:
  • Audit Collection Services.
  • Agentless Exception Monitoring.
  • Operations Manager SharePoint Web Part in System Center 2012 R2 Operations Manager.
• Configure Application Performance Monitoring and Network Device monitoring in System Center 2012 R2 Operations Manager.
• Configure dashboards and widgets in System Center 2012 R2 Operations Manager.
• Describe how to use new cloud-based features including System Center Global Service Monitor and System Center Advisor.
• Configure integration between System Center 2012 R2 Operations Manager and other System Center 2012 R2 components.
• Troubleshoot an Operations Manager Management Group.
• Perform disaster recovery in System Center 2012 R2 Operations Manager.

About This Course

This is a 3-day ILT course that targets the needs of IT professionals who take part in administering, configuring, and operating Office 365 services in hybrid environments, where part of the infrastructure is hosted on-premises. This course also includes management of identities, authentication, and supporting technologies for Office 365. This course focuses on the skills required to administer and troubleshoot an Office 365 tenant, and key services of Office 365 such as Exchange Online, SharePoint Online, and Skype for Business, as well as services such as Azure Multi-Factor Authentication (MFA), Azure Active Directory Identity Protection, and Azure Active Directory Privileged Identity Management. All these services are covered from the hybrid aspect. This course provides knowledge on how to use Office 365 services for both cloud and on-premises resources.

At Course Completion

• Describe Office 365 administration tools and licensssing options.
• Deploy and configure directory synchronization in an Office 365 deployment.
• Plan hybrid configuration with Exchange Server and Exchange Online.
• Perform an Exchange Server hybrid configuration deployment.
• Describe and deploy Skype for Business and Teams in a hybrid deployment.
• Deploy SharePoint and OneDrive for Business in a hybrid environment.
• Describe and deploy various authentication methods in a hybrid Office 365 deployment.

About This Course

This three-day instructor-led course is aimed at people looking to move into a database professional role or whose job role is expanding to encompass database elements. The course describes fundamental database concepts including database types, database languages, and database designs.

Audience Profile

The primary audience for this course is people who are moving into a database role, or whose role has expanded to include database technologies.

At Course Completion

After completing this course, students will be able to:
• Describe key database concepts in the context of SQL Server 2016
• Describe database languages used in SQL Server 2016
• Describe data modelling techniques
• Describe normalization and denormalization techniques
• Describe relationship types and effects in database design
• Describe the effects of database design on performance
• Describe commonly used database objects

About This Course

This is a three-day Instructor Led Training (ILT) course that targets the needs of information technology (IT) professionals who take part in administering, configuring, troubleshooting, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to administer and troubleshoot Office 365 tenant and key services of Office 365, such as Exchange Online, SharePoint Online and Teams. It also covers security and compliance features of Office 365.

Audience Profile

This course is intended for IT professionals and system administrators who want to learn about administration and troubleshooting techniques in Office 365. These professionals should have at least three years of experience working in their respective fields: ideally in the areas of system administration, network administration, and messaging.

At Course Completion

After completing this course, students will be able to:

• Describe Office 365 services.
• Administer Office 365 by using the Microsoft 365 admin center, Office 365 services admin centers, an
• Administer and troubleshoot directory synchronization and directory objects.
• Administer and troubleshoot Exchange Online.
• Administer and troubleshoot Teams.
• Administer and troubleshoot SharePoint Online.
• Plan and deploy Microsoft 365 Apps for enterprise.
• Administer and troubleshoot compliance and security in Office 365.

About This Course

This five-day course will provide you with the knowledge and skills to plan and administer a Microsoft SharePoint 2016 environment. The course teaches you how to deploy, administer, and troubleshoot your SharePoint environment. This course also provides guidelines, best practices, and considerations that help you optimize your SharePoint deployment.

This is the first in a sequence of two courses for IT professionals and is aligned with the SharePoint 2016 IT Pro certification.

Audience Profile

The course is targeted at experienced IT professionals who are interested in learning how to install, configure, deploy, and manage SharePoint 2016 installations either in a data center or in the cloud.

Students typically have more than one year of hands-on experience* with planning and maintaining SharePoint and two years’ experience with other core technologies on which SharePoint depends, including Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

The minimally qualified candidate typically:

• Is an IT professional who plans, implements, and maintains a multi-server deployment of SharePoint 2016.
• Has a working knowledge of, and preferably hands-on experience, with SharePoint Online.
• Has broad familiarity with SharePoint workloads.
• Has experience with business continuity management, including data backup, restoration, and high availability.
• Has experience with authentication and security technologies.
• Has experience with Windows PowerShell.

* The hands-on experience or job experience should be from a solutions-based role where the candidate has worked on multiple solutions in the SharePoint space that includes document management, content management, and search.

At Course Completion

• Describe the key features of SharePoint 2016.
• Design an information architecture for a SharePoint 2016 deployment.
• Design a logical architecture for a SharePoint 2016 deployment.
• Design the physical architecture for a SharePoint 2016 deployment.
• Install and configure SharePoint 2016.
• Create and configure web applications and site collections.
• Plan and configure service applications for a SharePoint 2016 deployment.
• Manage users and permissions, and secure content in a SharePoint 2016 deployment.
• Configure authentication in a SharePoint 2016 deployment.
• Configure platform and farm-level security in a SharePoint 2016 deployment.
• Manage information taxonomy in SharePoint web applications and site collections.
• Configure and manage user profiles and audiences.
• Configure and manage the search experience in SharePoint 2016.
• Monitor, maintain, and troubleshoot a SharePoint 2016 deployment.

This course teaches IT professionals how to administer and support Exchange Server. The course covers how install and configure Exchange Server. It also covers how to manage mail recipients and public folders, including how to perform bulk operations by using Exchange Management Shell. In addition, the course covers how to manage client connectivity, message transport and hygiene, and highly available Exchange Server deployments. It also covers how to implement disaster recovery solutions. Finally, the course covers how to maintain and monitor an Exchange Server deployment and how to administer Exchange Online in an Office 365 deployment.

After completing this course, students will be able to:

• Deploy Exchange Server.
• Plan and configure storage for Exchange Server.
• Create and manage various recipient objects in Exchange Server.
• Perform recipient management and Exchange server management tasks by using Exchange Server cmdlets.
• Deploy Client Access services in Exchange Server.
• Manage high availability in Exchange Server.
• Implement disaster recovery for Exchange Server.
• Configure and manage message transport in Exchange Server.
• Configure message security in Exchange Server.
• Monitor and troubleshoot Exchange Server.
• Configure Exchange Server role-based access control permissions and configure audit logging for both administrators and users.
• Implement and manage integration with Exchange Online.

About This Course

This course provides experienced Exchange Server administrators with the knowledge to design and implement an Exchange Server messaging environment. The course covers how to design and configure advanced components in an Exchange Server deployment such as site resiliency, advanced security, compliance, archiving and discovery solutions, coexistence with other Exchange organizations or Exchange Online, and migration from previous versions of Exchange server. The course also provides guidelines, best practices, and considerations that will help optimize Exchange Server deployments.

Audience Profile

The audience for this course includes IT professionals who are experienced messaging administrators, messaging architects, or consultants. This course is designed for people in an enterprise environment who are responsible for designing and deploying Exchange Server solutions, including environments that contain previous versions of Exchange Server or Exchange Online. Students taking this course are expected to have experience with Exchange Server 2019 or previous versions of Exchange Server.

At Course Completion

After completing this course, students will be able to:

• Plan for Exchange Server deployments.
• Plan and deploy Exchange Server hardware, virtualization, mailbox databases, and public folders.
• Plan message transport in Exchange Server.
• Plan and deploy Client Access services in Exchange Server.
• Design and implement a highly available Exchange Server environment.
• Maintain Exchange Server by using Managed Availability and Desired State Configuration (DSC).
• Plan for messaging security and design and implement Active Directory Rights Management Services (AD RMS) and Microsoft Azure RMS in Exchange Server.
• Design and implement message retention and archiving.
• Design and implement data loss prevention policies, In-Place Hold, and eDiscovery.
• Design and implement messaging coexistence among Exchange Server organizations.
• Plan and implement the upgrade from previous versions of Exchange Server to Exchange Server 2019.
• Plan a hybrid Exchange deployment.

About This Course

This five-day, hands-on training course is designed to teach you the breadth of Microsoft virtual desktop technology, and the course will compare and contrast the various technologies with use cases and best practices. This course builds your skills in Microsoft Application Virtualization (App-V) Service Pack 2 (SP2), Microsoft User Experience Virtualization (UE-V), and Virtual Desktop Infrastructure (VDI) as part of Windows Server 2012 R2. Throughout this course, you will learn how to manage, monitor, support, and troubleshoot various Windows-based desktop virtualization solutions.

Audience Profile

This course is intended for the IT administrators, and implementers, of large and midsized organizations who want to understand and get hands on experience with the latest Microsoft desktop and application virtualization technologies and how to plan, implement, and manage virtual infrastructure solutions based on these technologies.

At Course Completion

After completing this course, students will be able to:

• Describe desktop and application virtualization.
• Plan and implement user state virtualization.
• Plan and implement App-V.
• Plan and deploy App-V clients.
• Manage and administer application virtualization.
• Understand application sequencing.
• Configure client Hyper-V.
• Plan and deploy session-based desktops.
• Publish and configure RemoteApp programs.
• Plan pooled personal desktops.
• Plan and implement pooled and personal desktops.
• Implement Remote Access.
• Understand health monitoring of VDI infrastructure.

After completing this course in Kuwait City, students will be able to:

• Understand Operating System Configurations
• Install and Upgrade Client Systems
• Manage Applications
• Manage Files and Folders
• Manage Devices
• Understand Operating System Maintenance

Get Hands on instruction and practice administering Active Directory technologies in Windows Server 2012 and Windows Server 2012 R2 in this 5-day Microsoft Official Course. You will learn the skills you need to better manage and protect data access and information, simplify deployment and management of your identity infrastructure, and provide more secure access to data. You will learn how to configure some of the key features in Active Directory such as Active Directory Domain Services (AD DS), Group Policy, Dynamic Access Control (DAC), Work Folders, Work Place Join, Certificate Services, Rights Management Services (RMS), Federation Services, as well as integrating your on premise environment with cloud based technologies such as Windows Azure Active Directory. As part of the learning experience, you will perform hands-on exercises in a virtual lab environment.

Audience:

This course is intended for Information Technology (IT) Professionals who have Active Directory Domain Services (AD DS) experience and are looking to for a single course that will further develop knowledge and skills using Access and Information Protection technologies in Windows Server 2012 and Windows Server 2012 R2. This would typically include:

• AD DS Administrators who are looking to further develop skills in the latest Access and Information Protection technologies with Windows Server 2012 and Windows Server 2012 R2.
• System or Infrastructure administrators with general AD DS experience and knowledge who are lookig to build upon that core knowledge and cross-train into advanced Active Directory technologies in Windows Server 2012 and Windows Server 2012 R2.
• IT Professionals who have taken the 10967A: Fundamentals of a Windows Server Infrastructure course and are looking to build upon that Active directory knowledge.

This course teaches IT Professionals to configure advanced Windows Server services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to leverage the hybrid capabilities of Azure, how to migrate virtual and physical server workloads to Azure IaaS, and how to secure Azure VMs running Windows Server. The course also teaches IT Professionals how to perform tasks related to high availability, troubleshooting, and disaster recovery. The course highlights administrative tools and technologies including Windows Admin Center, PowerShell, Azure Arc, Azure Automation Update Management, Microsoft Defender for Identity, Azure Security Center, Azure Migrate, and Azure Monitor.

This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager.

You also will learn how to optimize System Center Endpoint Protection, manage compliance, and create management queries and reports. Additionally, this course, in conjunction with Microsoft Official Course 20703-2A, helps certification candidates prepare for Exam 70-703: Administering System Center Configuration Manager and Cloud Services Integration.

This five day instructor-led course provides students with the knowledge and skills to install and configure System Center 2012 Operations Manager. In addition this class will prepare the student for managing their 2012 Operations Manager infrastructure.

About This Course

In this course, students will learn how to support and configure Windows 10 desktops in an organizational environment. Students will develop skills that include learning how to install, customize, and update Windows 10 operating systems. Students will learn how to managing storage, files, and devices as well as how to configure network connectivity for Windows 10. Students will also learn how to secure the Windows 10 OS and protect the data on the device. Finally, students will learn how to manage and troubleshoot Windows 10.

Audience Profile

Candidates for this exam are IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.

At Course Completion

After completing this course, learners should be able to:

• Install and customize Windows 10
• Configure Updates for Windows.
• Configure devices and drivers for Windows.
• Configure storage for Windows.
• Configure network and remote management settings in Windows.
• Configure and manage browsers and applications in Windows.
• Configure account access and authentication.
• Configure file and folder permissions.
• Describe methods for securing Windows 10, common threats and methods for mitigating against them.
• Troubleshoot Windows and application installations.
• Troubleshoot hardware and driver issues.
• Troubleshoot file issues and perform recoveries.

About This Course

In this course, students will learn how to plan and implement an operating system deployment strategy using modern deployment methods, as well as how to implement an update strategy. Students will be introduced to key components of modern management and co-management strategies. This course also covers what it takes to incorporate Microsoft Intune into your organization. Students will also learn about methods for deployment and management of apps and browser-based applications. Students will be introduced to the key concepts of security in modern management including authentication, identities, access, and compliance policies. Students will be introduced to technologies such Azure Active Directory, Azure Information Protection and Windows Defender Advanced Threat Protection, as well as how to leverage them to protect devices and data.

Audience Profile

The Modern Desktop Administrator deploys, configures, secures, manages, and monitors devices and client applications in an enterprise environment. Responsibilities include managing identity, access, policies, updates, and apps. The MDA collaborates with the M365 Enterprise Administrator to design and implement a device strategy that meets the business needs of a modern organization.

The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 10 and non-Windows devices. The MDA role focuses on cloud services rather than on-premises management technologies.

At Course Completion

After completing this course, learners should be able to:

• Plan, develop, and implement an Operating System deployment, upgrade, and update strategy.
• Understand the benefits and methods of co-management strategies.
• Plan and implement device enrollment and configuration.
•  Manage and deploy applications and plan a mobile application management strategy.
•  Manage users and authentication using Azure AD and Active Directory DS.
•  Describe and implement methods used to protect devices and data.

This is a 5-day instructor-led training (ILT) course that targets the needs of IT professionals who take part in evaluating, planning, deploying, and operating Microsoft Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to set up an Office 365 tenant, including federation with existing user identities, and skills required to sustain an Office 365 tenant and its users

This course is intended for IT professionals who are responsible for planning, configuring, and managing an Office 365 environment. Students who attend this course are expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). In addition, they should have a general understanding of Microsoft Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server.

After completing this course, students will be able to:

• Plan an Office 365 deployment, configure the Office 365 tenant, and plan a pilot deployment.
• Manage Office 365 users, groups, and licenses, and configure delegated administration.
• Plan and configure client connectivity to Office 365.
• Plan and configure directory synchronization between Microsoft Azure AD and on-premises AD DS.
• Plan and implement the Office 365 ProPlus deployment.
• Plan and manage Microsoft Exchange Online recipients and permissions.
• Plan and configure Exchange Online services.
• Plan and configure Microsoft Teams
• Plan and configure Microsoft SharePoint Online.
• Plan and configure an Office 365 collaboration solutions.
• Plan and configure the integration between Office 365 and Microsoft Azure Information Protection.
• Monitor and review Office 365 services, and troubleshoot Office 365 issues.
• Plan and implement identity federation between on-premises AD DS and Azure AD.

About This Course

This is a five-day instructor-led training (ILT) course that targets the needs of IT professionals who take part in evaluating, planning, deploying, and operating Microsoft Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to set up an Office 365 tenant, including federation with existing user identities, and skills required to sustain an Office 365 tenant and its users.

Audience Profile

This course is intended for IT professionals who are responsible for planning, configuring, and managing an Office 365 environment. Students who attend this course are expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). In addition, they should have a general understanding of Microsoft Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server.

At Course Completion

After completing this course, students will be able to:

• Plan an Office 365 deployment, configure the Office 365 tenant, and plan a pilot deployment.
• Manage Office 365 users, groups, and licenses, and configure delegated administration.
• Plan and configure client connectivity to Office 365.
• Plan and configure directory synchronization between Microsoft Azure AD and on-premises AD DS.
• Plan and implement the Office 365 ProPlus deployment.
• Plan and manage Microsoft Exchange Online recipients and permissions.
• Plan and configure Exchange Online services.
• Plan and configure Microsoft Teams
• Plan and configure Microsoft SharePoint Online.
• Plan and configure an Office 365 collaboration solutions.
• Plan and configure the integration between Office 365 and Microsoft Azure Information Protection.
• Monitor and review Office 365 services, and troubleshoot Office 365 issues.
• Plan and implement identity federation between on-premises AD DS and Azure AD.

Content is the most critical digital asset for every organization. In this course, you will learn how to plan, configure, and manage SharePoint Sites and OneDrive to enable modern content services that transform the content lifecycle. Specifically, this course discusses the modern SharePoint site structure, such as SharePoint hub sites. It provides best practices for the adoption and deployment of OneDrive within your organization. It also covers sharing, security, and monitoring in SharePoint and OneDrive in Microsoft 365. Additionally, you will learn how to manage user profiles and apps with proper permission settings. We will also discuss how to plan and configure Managed Metadata, Business Connectivity Services, and search allowing content to be found, consumed, and governed across Microsoft 365.

After completing this course, students will be able to:

• Configure SharePoint Sites.
• Manage sites storage limits.
• Deploy OneDrive sync client.
• Use Group Policy to control OneDrive sync client settings.
• Manage external sharing for data in Microsoft SharePoint and OneDrive.
• Configure user profile properties.
• Manage audiences.
• Use the App Catalog to manage custom apps.
• Create and manage term groups, term sets, and terms.
• Describe the difference between modern and classic search experiences.

About This Course

The business climate has changed. People want to communicate without collaborative barriers. Businesses want solutions that are both cost-effective and flexible. Organizations start to configure hybrid environments and migrate content to the cloud as the solution. In this course, you will learn how to deploy and configure the SharePoint Server 2019, designed to meet the demands of modern workstyles. You will also learn how to configure and manage various SharePoint service applications to prepare for a hybrid deployment. Then, you will learn how to plan and implement SharePoint hybrid scenarios that provide seamless users experience. Eventually, you will learn how to design the content migration process and available resources and tools to use while migrating content to SharePoint and OneDrive in Microsoft 365.

Audience Profile

This course is designed for IT Professionals who deploy and manage SharePoint on-premises environment and are interested in deploying hybrid scenarios and migrating content to Microsoft 365.

At Course Completion

After completing this course, students will be able to:

• Describe the MinRole feature in SharePoint 2019.
• Describe how to install and configure SharePoint 2019.
• Describe how to implement high availability for SharePoint.
• Provision a BDC Service Application instance.
• Configure the Secure Store Service application.
• Describe how to configure My Sites in SharePoint 2019.
• Describe the available SharePoint Hybrid Scenarios.
• Describe the requirements for SharePoint hybrid configuration.
• Plan for SharePoint Server hybrid.
• Plan for content migration process.
• Describe available resources and tools to leverage during migration process.
• Access data to be migrated using SharePoint Migration Assessment Tool (SMAT).
• Migrate content to the cloud using SharePoint Migration Tool (SPMT).
• Migrate content to the cloud using Migration Manager.
• Migrate content to the cloud using Mover.
• Manage and monitor migration process.

Learn about Office 365 Management, including key components of Office 365, how to move an organization to Office 365, how to configure Office 365, and how to manage Office 365 ProPlus deployments.

Audience profile

This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 role-based administrator certification paths.

Skills gained

• Office 365 overview
• Moving an organization to Office 365
• Configuring Office 365
• Managing Office 365 ProPlus deployments

This three-day instructor-led course provides students moving from earlier releases of SQL Server with an introduction to the new features in SQL Server 2016.

Skills gained

• Describekey capabilities and components of SQL Server 2016
• Describe new and enhanced features in SQL Server performance
• Describes new and enhanced features in SQL Server security
• Describe what’s new inSQL Server Availability and Scalability
• Describe new and enhanced features in reporting and PowerBIin SQL Server 2016
• Describe new and enhanced data access features
• Describe new and enhanced features in SQL Server OLAP
• Describenew SQL Server cloud functionality

This five-day instructor-led course provides students with the knowledge and skills to maintain a Microsoft SQL Server 2014 database. The course focuses on teaching individuals how to use SQL Server 2014 product features and tools related to maintaining a database.

Note: This course is designed for customers who are interested in learning SQL Server 2012 or SQL Server 2014. It covers the new features in SQL Server 2014, but also the important capabilities across the SQL Server data platform.

This five-day course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing storage and compute by using Windows Server 2016, and who need to understand the scenarios, requirements, and storage and compute options that are available and applicable to Windows Server 2016.

This 5-day classroom-based course provides the fundamental networking skills required to deploy and support Windows Server 2016 in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including Software Defined Networking.

This five-day instructor-led course teaches IT professionals how to deploy and configure Active Directory Domain Services (AD DS) in a distributed environment, how to implement Group Policy, how to perform backup and restore, and how to monitor and troubleshoot Active Directory - related issues with Windows Server 2016. Additionally, this course teaches students how to deploy other Active Directory server roles, such as Active Directory Federation Services (AD FS) and Active Directory Certificate Services (AD CS).

This five-day, instructor-led course in Kuwait City teaches IT professionals how they can enhance the security of the IT infrastructure that they administer. This course begins by emphasizing the importance of assuming that network breaches have occurred already, and then teaches you how to protect administrative credentials and rights to help ensure that administrators can perform only the tasks that they need to, when they need to.

This five-day instructor-led course provides students who administer and maintain SQL Server databases with the knowledge and skills to administer an SQL server database infrastructure. Additionally, it will be of use to individuals who develop applications that deliver content from SQL Server databases.

This course is designed to teach students how to provision SQL Server databases both on premise and in SQL Azure.

This one day class is designed for SharePoint team members and end users who need to know how to use the team collaboration, document management and social features of Microsoft SharePoint 2016. This class features live inline interactive labs where the student interacts with both SharePoint and other students.

Skills gained

• Navigate SharePoint sites.
• Manage content in lists and libraries.
• Create and edit Alerts.
• Collaborate using Tasks lists, Calendars and Document libraries.
• Work with libraries, including upload, download, editing, content approval, check out/in and versioning.
• Use the SharePoint social features.
• Use OneDrive for Business.

The Microsoft Power Platform helps organizations optimize their operations by simplifying, automating and transforming business tasks and processes. In this course, students will learn how to build Power Apps, Automate Flows and extend the platform to complete business requirements and solve complex business problems.

This five-day instructor-led course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing identity, networking, storage and compute by using Windows Server 2019, and who need to understand the scenarios, requirements, and options that are available and applicable to Windows Server 2019. The course teaches IT professionals the fundamental administration skills required to deploy and support Windows Server 2019 in most organizations.

This course will teach the basics of Microsoft's dialect of the standard SQL language: Transact-SQL. Topics include both querying and modifying data in relational databases that are hosted in Microsoft SQL Server-based database systems, including: Microsoft SQL Server, Azure SQL Database and, Azure Synapse Analytics.